Terms of service
Last updated: 27 June 2026
These Terms of Service govern your access to and use of the Mr. Olevs website, products and services.
Mr. Olevs is operated by Vollpe Marketing LTD (UK), Company Number: 891093, with commercial address at PINNACLE HOUSE BUSINESS CENTRE, LINLITHGOW BRIDGE, GROUND AND FIRST FLOOR. LINLITHGOW, WEST LOTHIAN. UNITED KINGDOM EH49 7SF.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these Terms, you should not use our website or purchase from Mr. Olevs.
1. Store information
Store name: Mr. Olevs
Legal operator: Vollpe Marketing LTD (UK)
Company Number: 891093
Email: help@mrolevs.com
Commercial address: PINNACLE HOUSE BUSINESS CENTRE, LINLITHGOW BRIDGE, GROUND AND FIRST FLOOR. LINLITHGOW, WEST LOTHIAN. UNITED KINGDOM EH49 7SF
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement in your country, state or region of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.
3. Products and dropshipping model
Mr. Olevs operates as a dropshipping store. Products may be sourced, fulfilled or shipped by third-party suppliers, warehouses or fulfilment centres, including international locations.
Because of this model, delivery times may be longer than traditional domestic shipping and products may be shipped separately, even when purchased in the same order.
We make reasonable efforts to ensure that product descriptions, images, availability and prices are accurate. However, slight variations in colour, packaging, measurements, texture or appearance may occur due to screen settings, supplier updates or manufacturing differences.
4. Orders and acceptance
When you place an order, you are making an offer to purchase the selected products.
An order is accepted only when we confirm the order and begin processing it. We reserve the right to refuse, cancel or limit any order where necessary, including in cases of suspected fraud, pricing errors, stock issues, payment problems, delivery restrictions, violation of these Terms or legal compliance concerns.
If an order is cancelled after payment has been taken, we will issue a refund according to the applicable law and our Return and Refund Policy.
5. Prices, currencies and taxes
Prices may be displayed in Pound Sterling, Swiss Franc, Euro or United States Dollar, depending on your location, store settings or checkout configuration.
Final prices, shipping costs, taxes and available payment methods may be shown at checkout before you complete your purchase.
Currency conversion rates, bank fees, card issuer fees, foreign transaction fees and payment provider charges may apply and are outside the control of Mr. Olevs.
For international orders, customs duties, import taxes, VAT, sales tax, local taxes, clearance charges or other government fees may apply. These charges are the responsibility of the customer unless the checkout clearly states otherwise.
6. Pricing errors and product errors
We reserve the right to correct errors, inaccuracies or omissions at any time, including after an order has been submitted.
If a product is listed with an incorrect price, incorrect description, incorrect promotion, incorrect shipping fee or incorrect availability due to a technical, typographical or supplier error, we may cancel the order and refund any amount paid, unless applicable law requires a different remedy.
7. Payment
Payment must be completed at checkout using the payment methods made available on the website.
By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.
Orders may be delayed or cancelled if payment is declined, flagged for review, reversed or suspected to be fraudulent.
8. Shipping and delivery
Shipping is governed by our Shipping Policy.
Processing time is up to 72 business hours.
Estimated delivery time is up to 18 business days after processing, unless otherwise stated at checkout or in the product page.
Delivery estimates are not guaranteed delivery dates. Delays may occur due to customs, carrier disruptions, holidays, weather, incorrect addresses, supplier delays, international logistics or circumstances outside our reasonable control.
9. Returns and refunds
Returns, refunds, exchanges, defective items and change-of-mind requests are governed by our Return and Refund Policy.
Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.
10. Customer responsibilities
You agree to:
Provide accurate billing, shipping and contact information.
Ensure that your delivery address is complete and correct before placing an order.
Monitor your email for order updates, shipping updates and customer support messages.
Use the website only for lawful purposes.
Not misuse promotions, discounts, refunds, chargebacks or return processes.
Not attempt to interfere with the operation, security or integrity of the website.
Mr. Olevs is not responsible for failed delivery, delay, loss, additional fees or return-to-sender issues caused by incorrect or incomplete information provided by the customer.
11. Prohibited conduct
You must not:
Use the website for unlawful, fraudulent, abusive or harmful purposes.
Attempt to hack, disrupt, overload, copy, scrape or interfere with the website.
Use false information, stolen payment methods or unauthorised accounts.
Abuse returns, refunds, chargebacks, promotions or discount codes.
Upload or transmit viruses, malware or harmful code.
Violate intellectual property rights or privacy rights.
Harass, threaten, defame or abuse Mr. Olevs, our staff, partners or customers.
We may restrict access, refuse service, cancel orders or suspend accounts if we reasonably believe these Terms have been violated.
12. Intellectual property
All content on the Mr. Olevs website, including text, graphics, logos, images, icons, design, layout, product descriptions and website content, is owned by or licensed to Mr. Olevs or its partners and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, sell, modify, publish, transmit or use any website content without prior written permission, except where permitted by law.
13. Third-party links and services
Our website may contain links to third-party websites, tools, payment services, logistics services or integrations.
We are not responsible for third-party websites, policies, content, security, availability, products or services. Your use of third-party services may be subject to their own terms and privacy policies.
14. Limitation of liability
To the fullest extent permitted by applicable law, Mr. Olevs and Vollpe Marketing LTD (UK) will not be liable for indirect, incidental, special, punitive or consequential losses, including loss of profit, loss of revenue, loss of data, business interruption or reputational damage.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights that cannot be excluded by law.
15. Disclaimer
The website and products are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure or error-free, or that all product information will always be free from inaccuracies. We reserve the right to update, correct or change website content at any time.
16. Changes to these Terms
We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, website features or policies.
The updated Terms will be posted on our website with a new “Last updated” date. Continued use of the website after changes means you accept the updated Terms.
17. Governing law and jurisdiction
These Terms are governed by the laws applicable to the business operations of Vollpe Marketing LTD (UK) in the United Kingdom, without limiting any mandatory consumer protection rights that apply in the United Kingdom, the United States, the European Union or the customer’s local jurisdiction.
Any dispute shall be handled by the competent courts of the United Kingdom, unless mandatory consumer law in the customer’s country, state or region gives the customer the right to bring proceedings elsewhere.
18. Contact
For questions about these Terms, contact:
Mr. Olevs
Email: help@mrolevs.com
Commercial address: PINNACLE HOUSE BUSINESS CENTRE, LINLITHGOW BRIDGE, GROUND AND FIRST FLOOR. LINLITHGOW, WEST LOTHIAN. UNITED KINGDOM EH49 7SF